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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the custom of providing a neighbor a key to your home. It eliminates the requirement for physical keys or passcodes and allows you to manage who can access your Gainesville home and for how long. Learn more about how it works with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to collect your mail, take your dog out, or feed your plants when you go out of town. Before, you would just provide them a key to your home. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you won’t have to fret over doors left open or lost keys. 

What you need is an ADT home security system, a Google Nest doorbell camera, a an automated door lock, and the ADT+ app that allows everything to function as one. Here’s how it works: 

  1. You assign access to a trusted individual, like a close friend or neighbor, through the ADT+ app.
  2. Next, you define permissions. You can give neighbors timed access, permitting them to come and go during specific hours, or event-based admittance. To illustrate, if a package arrives, the system can release the door to allow your neighbor to move it in once it verifies them.
  3. Once you’ve programmed access, your Google Nest Doorbell camera with familiar face functionality identifies your neighbor as they come near the door.
  4. Your ADT security system will disarm and deactivate the lock when the person is authenticated as a permitted visitor.
  5. You get immediate alerts as your friend, neighbor, or family member comes and goes. The app also provides a detailed log. 
  6. Once the trusted neighbor leaves, your smart door lock secures automatically to shield your home.

You are able to authorize access for anyone you would like, such as a repair person, dog walker, or a friend who arrives when you’re away. This feature is also useful during urgent events, particularly when you’re off site. To illustrate, if a water sensor trips, your system can provide event-driven access so a neighbor can shut off the water supply. The user-friendly app makes configuring permissions straightforward. 

Make Your Gainesville Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes your Gainesville home more connected and secure while simplifying your daily life. This feature isn’t only for neighbors and friends, as you’ll appreciate the facial recognition and auto-unlock functionality when you’re carrying little ones or groceries. When you're inside, the door fastens behind you automatically.

Request Your ADT Home Security System In Gainesville With Advanced Tools

Enjoy tools like ADT Trusted Neighbor and Google Nest cameras with a new home security system in Gainesville from Secure24 Alarm Systems. A national ADT dealer, we’re pleased to provide the latest innovations from the leading name in home security. Dial (352) 325-7286 today to begin. Our skilled team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to make things work together.